Privacy policy
At Norxil, protecting your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information when you:
• Place an order
• Create an account
• Subscribe to emails
• Contact customer support
Information may include:
• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information
Information Collected Automatically
When you browse our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Pages viewed
• Time spent on pages
• Cookie data
How We Use Your Information
We use information to:
• Process and fulfill orders
• Manage payments and deliveries
• Provide customer support
• Improve website performance
• Send order updates
• Prevent fraud and security threats
Marketing emails are only sent when you choose to receive them.
Information Security
Norxil uses industry-standard security measures to help protect customer information.
These include:
• SSL-encrypted payment processing
• Restricted access to sensitive data
• Secure third-party payment providers
• No storage of complete credit card numbers
While we take reasonable precautions, no internet transmission is completely secure.
Sharing Information
Norxil does not sell customer information.
Information may be shared with trusted service providers including:
• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics services
These providers may only use information necessary to perform services on our behalf.
Advertising and Analytics
We may work with:
• Meta (Facebook & Instagram)
• AppLovin
These services may use cookies or tracking technologies according to their own privacy policies.
Cookies
Cookies help improve website functionality and user experience.
We use cookies to:
• Support shopping cart functions
• Analyze website traffic
• Improve advertising performance
You may disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites.
Norxil is not responsible for the privacy practices or content of external websites.
Your Privacy Rights
Depending on your location, you may have the right to:
• Access your information
• Correct inaccurate data
• Request deletion
• Opt out of marketing communications
Children's Privacy
Our services are not intended for children under 13 years of age.
We do not knowingly collect information from minors.
Updates to This Policy
We may update this Privacy Policy periodically.
Continued use of our website after updates are published constitutes acceptance of the revised policy.
Contact Information
Norxil
Email: service@norxil.com
Phone: +1 (415) 483-0517
Address: 180 Montgomery St #1000, San Francisco, CA 94104, United States